Posted 2 days ago
Tennr • New York, New York, US
Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays.
We’re looking for Associate Embedded Solutions Engineer — smart, curious, early-career professionals who want to work on meaningful problems and grow into full-stack healthcare solution designers.
As an Associate ESE, you’ll work closely with experienced Solutions Engineers to learn Tennr’s platform, understand healthcare operations, and support implementation efforts for real customers. While you won’t immediately own accounts or lead projects, you’ll be actively involved in supporting existing ones — joining customer calls, helping drive execution, and contributing to meaningful deliverables from day one. This is a learning-focused role designed to build the skills and context needed to take on account ownership as you grow.
This role is ideal for candidates with strong technical foundations, clear communication skills, and a consultative mindset — someone who’s excited to work with customers to improve (not just replicate) broken manual processes. You’ll graduate from this role with the experience, confidence, and capability to lead implementations as a Mid-Market ESE.
Support Implementation Work
Learn the Platform
Ramp on Healthcare Ops
Grow into Customer Ownership
Collaborate with Product & Engineering
Required
Strong technical fundamentals
Clear communicators
Team-first attitude
Customer-centric & consultative mindset
Preferred
Internship or academic experience in tech, consulting, healthcare, or operations
Experience working in a startup, research lab, or similarly fast-paced, team-driven environment
Exposure to client-facing or cross-functional collaboration
Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
Free lunch! Plus a pantry full of snacks.
Beautiful new office at 345 Hudson Street
Unlimited PTO
100% paid employee health benefit options
Employer-funded 401(k) match
Competitive parental leave