Platform Product Manager

Specifically, The Platform Product Manager Will Focus On

• Developer Experience & Tooling: SDKs, APIs, documentation, onboarding flows, and integration frameworks that enable developer productivity and reduce time-to-value.
• Infrastructure & Deployment Environments: Cloud and on-premises deployments, environment configuration, scaling strategies, and resource optimization.
• Platform Reliability & Observability: SLO/SLA definitions, performance monitoring, health/status systems, incident participation, and continual reliability improvement.
• Security, Compliance & Access Control: Authentication, RBAC, auditability, data governance, and compliance requirements for secure mission operations.
• Platform Scalability & Performance: Latency, throughput, extensibility, backward compatibility, and change management across APIs and services.

Your responsibility is to ensure they can onboard quickly, integrate seamlessly, and confidently run mission-critical operations through Quindar. You should be comfortable diving into technical requirements and system architecture discussions while keeping user empathy, the product vision, and long-term platform health at the center of your decisions.

Key Responsibilities

• Strategy & Vision: Define and maintain the platform strategy, roadmap, and long-term vision across internal and external stakeholders, developing clear product requirements, user stories, success metrics, and platform-level KPIs.
• Execution: Participate in design and system architecture discussions, balancing customer needs with technical constraints and platform health. Work with engineering teams to deliver platform features, services, and infrastructure improvements on time and to spec.
• Developer & Customer Experience: Ensure a smooth self-service experience across APIs, SDKs, deployments, and configuration tools.
• User Understanding: Conduct user research, shadow customers, analyze data, and synthesize information from customer-facing teams to develop deep user empathy and inform product decisions.
• Metrics: Monitor product performance and use metrics to guide iterations on and improvements to your product areas. Define and track SLOs/SLAs and reliability goals.
• Leadership: Serve as the go-to expert on the product, the market, the competition, and the customers.
• Collaboration: Communicate effectively and drive cross-functional alignment with stakeholders at all levels, from engineering teams to executive leadership.

Required Qualifications

• 3+ years of product management experience, ideally in aerospace, defense, infrastructure, or complex technical SaaS platforms.
• Active U.S. Security Clearance (Secret or higher required; TS/SCI preferred).
• Proven success delivering platform or developer-focused products end-to-end.
• Experience with secure or regulated deployments (e.g., AWS GovCloud, on-prem, C2S/C2E, or IL-enclave environments).
• Experience with cost optimization in cloud environments.
• Strong technical background with understanding of distributed systems, cloud architectures, DevOps practices, CI/CD, and system design fundamentals.
• Experience with API and SDK lifecycle management, documentation, and developer experience optimization.
• Familiarity with reliability concepts such as SLIs/SLOs, incident response, observability, and performance engineering.
• Excellent communication, cross-functional leadership, and prioritization skills.
• Bachelor’s degree in engineering, computer science, business, or equivalent experience.
• Ability to excel in a fast-paced, evolving environment.

ITAR Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here https://www.pmddtc.state.gov/ddtc_public/ddtc_public?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987.

Why You’ll Love Working At Quindar

• We work in a cutting edge industry and you will get the opportunity to be part of a small team with a large direct impact on the success of our customers’ space missions!
• We take work life balance very seriously. We require employees to take 15 days off but provide unlimited PTO and follow most US federal government holidays.
• Mental health is just as important as physical so we provide quarterly health & wellness benefits.
• Comprehensive health insurance for you and your family with 100% coverage for employees.
• We encourage employees to save for retirement and provide 4% 401(k) matching.
• Annually we have a 4-day company offsite. Previous locations include San Francisco, Nashville, Denver, Santa Fe, New Orleans, San Diego, Bozeman, and New York City.
• Our culture and company is evolving. You will be key in creating the next major or minor version!