Workplace Associate

What you’ll do:

• Be the first point of contact, delivering a high-touch, people-first experience at our front desk.
• Partner closely with the General Manager or Branch Manager to understand and support the unique needs of the office, aligning Workplace operations with business goals and employee experience priorities.
• Drive logistics and experience coordination for in-office events (happy hours, office visits, special programming, etc.).
• Own the local Jira ticketing queue, promptly responding to and escalating workplace requests.
• Act as a liaison with building management in order to manage access, vendor registration, and maintenance requests.
• Champion the look and feel of our space, from conference rooms to kitchens, ensuring everything is tidied, stocked, and aligned with our culture of excellence.
• Provide an extra set of eyes and ears on all things office, vendors, security, and facilities.
• Help ensure compliance and safety across our workplace, serving as a culture ambassador for employee wellbeing.
• Partner with IT to support new hire workstation setup, internal moves, and onboarding touchpoints.
• Support ad hoc admin needs and special projects, no task too small when it comes to creating a world-class workplace.

What you’ll need:

• A bachelor’s degree (or equivalent experience), we care more about what you’ve done than how you got here.
• 2+ years of experience in office coordination, workplace operations, or admin support, bonus points if it’s in a fast-moving or high-growth environment.
• You love people. You’re emotionally intelligent, thoughtful, and motivated by making others feel supported and successful.
• Clear, confident communication skills, written, verbal, and everything in between.
• Experience helping stand up a new office or growing team is a plus.
• You know how to work across teams and partner closely with leaders (like Branch and General Managers) to get things done and solve for real business needs.
• Super organized and detail-obsessed, you keep track of moving parts and make order out of chaos.
• A natural problem solver with a bias for action. When something’s off, you jump in with solutions, not just observations.
• You bring warmth and professionalism to every interaction, making others feel seen, safe, and welcome is second nature.
• You follow through. You’re reliable, accountable, and take pride in delivering a high-quality experience every time.

#LI-onsite

Compensation

The US base salary range for this position (this does not include bonus, equity and benefits): $31.20 — $31.20 USD.

The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.