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San Francisco, California
Sierra provides a conversational AI platform that helps businesses elevate customer experience.
The RFP Strategy & Operations Analyst at Sierra will own the end-to-end RFP response process, coordinate with SMEs, maintain a knowledge base, and drive automation to improve speed and quality of enterprise deal submissions.
A seasoned Customer Trust Enablement professional with 10+ years experience to lead security and compliance strategy for Sierra's regulated customers, drive automation and AI-driven trust platforms, and integrate trust workflows across sales and product.
Own Sierra’s territory strategy and operations end-to-end, including territory design, operations, analytics, stakeholder management, and process improvements. Requires 4‑6+ years in revenue/sales ops, strong analytical skills, and experience influencing senior stakeholders.
Software Engineer, Infrastructure at Sierra will design and maintain the core scalable infrastructure for the company's AI platform, ensuring reliability, performance, and security. The role involves building cloud resources with Terraform, CI/CD pipelines, and observability tooling.
Software Engineer on the Agent Data Platform at Sierra, building scalable data pipelines, real-time eventing, and personalization systems for AI agents. Work is onsite in San Francisco with a full‑time role.
Software Engineer, Product at Sierra designs and builds AI agents and full‑stack systems. Works on architecture, retrieval, evaluation, and simulation for scalable AI products.
Software Engineer, Agent Builder at Sierra will design and implement AI agent simulation, content management, and development lifecycle tools. Candidates need 4+ years of production software experience and proficiency in Go and TypeScript.
Build systems to analyze and visualize agent performance data, develop data exploration tools, and monitor AI agents. Requires 4+ years experience building production systems and full-stack solutions.
Software Engineer, Voice at Sierra in San Francisco. Build AI-driven voice transcription, synthesis, and telephony systems to scale calls to millions daily.
Own GTM planning processes end-to-end, including annual and quarterly planning, quota and target setting, capacity and headcount planning, and develop revenue forecasts, performance goals, and resource allocation plans. Partner with GTM and Finance leadership to drive alignment and insights.
The Localization Program Manager will lead Sierra's international localization efforts across product, marketing, design, and sales, building scalable processes and managing cross-functional projects.
Business Operations professional at Sierra AI will design operating systems, drive cross‑functional initiatives, and expand market presence. Requires 4‑7 years of experience in operations or strategy.
Design secure payment infrastructure for Sierra's AI platform, focusing on tokenization, encryption, and compliance across millions of transactions. Own the technical direction for the payments pipeline.
The Recruiting Coordinator (Contract) will manage high‑volume interview scheduling, coordinate candidate travel, and maintain data accuracy in the Ashby ATS for Sierra's San Francisco office. This 12‑month contract role requires 2+ years of recruiting coordination experience and in‑person presence Monday‑Thursday.
Contract Recruiter role at Sierra in San Francisco, full-cycle recruiting, 5+ years experience, competitive market.
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