August Health seeks a Customer Success Manager to serve as a trusted advisor for senior living operators, driving platform adoption and long-term success. You will manage customer relationships from post-go-live through renewal, working cross-functionally to ensure value realization. The role requires 3+ years in customer-facing roles and a customer-obsessed mindset.
August Health seeks a Content Marketing Manager to shape brand stories through thought leadership, customer spotlights, and social content. The role involves end-to-end content creation, managing the content calendar, and executing across multiple channels to engage the senior living market.
August Health seeks a Revenue Operations Manager to build the RevOps function from the ground up, owning systems, processes, and analytics for the sales engine. This role reports to the Head of Sales, involves HubSpot administration, forecasting, sales compensation, and GTM tech stack evaluation, and supports a rapidly growing GTM team.
August Health is hiring a Senior Data Analyst to partner with Customer Success, turning customer data into strategic narratives that empower senior living communities. The role involves deep-dive analyses, dashboard design, and presenting insights to clients.
August Health is seeking a Support Agent to elevate customer experience and maintain high service standards. This role handles frontline support, manages escalations, trains new agents, and collaborates with product and engineering teams.
August Health is seeking a Customer Success Manager to own relationships with senior living operators, driving adoption and renewal of their billing solution. The role involves strategic account management, cross-functional collaboration, and up to 25% travel.
August Health seeks a Support Agent to handle frontline customer support, manage escalations, train new agents, and improve CX workflows. This remote role requires 3+ years of B2B SaaS support experience and proficiency with tools like Intercom, Zoom, Aircall, and Notion.
August Health is looking for a Support Agent to handle frontline customer support, manage escalations, and train new agents. This remote role requires 3+ years of B2B SaaS support experience and strong communication skills.
