Enterprise Customer Success Manager at incident.io, the leading AI incident response platform. You'll scale adoption, embed best practice, and mature operational maturity for complex enterprise accounts, driving long-term value and expansion.
Incident.io is seeking a Product Engineer to build the leading AI incident response platform. You'll own the full loop from customer discovery to delivery, working in Go, TypeScript, and React. This role is for a curious, product-minded builder who thrives in ambiguity.
incident.io is hiring a GTM Engineer to build internal products that automate GTM workflows for revenue teams, eliminating manual work and supporting BDR, AE, CS, Marketing, and leadership.
incident.io, the leading AI incident response platform, is hiring a Director of Engineering to own infrastructure, security, and IT. This role will ensure reliability, scale, and security for customers like OpenAI and Netflix, and shape a new function from scratch.
incident.io is looking for a Platform Engineer to own infrastructure, CI/CD, and databases, ensuring product engineers can ship fast. The role involves solving complex issues across the stack, with a focus on observability and tooling. Hybrid role based in London.
incident.io is seeking a Technical Support Engineer to join their Customer Support team. The role involves providing world-class customer support, handling technical challenges, and collaborating with engineering to resolve issues. The ideal candidate has experience in SaaS support, can write code, and communicates complex information clearly.
incident.io is looking for a Security Engineer to build its security function from the ground up, focusing on application security, cloud, and infrastructure. The role involves embedding with product teams, securing AI features, and working with modern stacks like React, Go, TypeScript, and Postgres. This is a hybrid role based in London with a salary of £110K-£200K.
Lead and scale the global post-sales function at incident.io, a leading AI incident response platform. Own GRR and NRR across segments, architect coverage models, and build a world-class CS team.
Solutions Engineer at incident.io, an AI incident response platform. You'll partner with Account Executives, run demos, and shape the Solutions Engineering function. Hybrid role in San Francisco, with a salary of $120K-$150K plus equity and commission.
Commercial Sales Manager at incident.io, leading a high-velocity sales team to drive growth in the Commercial segment across North America. You'll hire, coach, and enable AEs, working closely with executive leadership to scale the business.
