San Francisco, California
Pendo.io provides an all‑in‑one product experience platform that helps companies make product intelligence actionable at scale.
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Senior Customer Engineer at Pendo (remote) leads enterprise technical sales, complex implementations, adoption, and escalation to drive retention and growth across East Coast accounts.
Senior Customer Engineer at Pendo leads technical pre‑ and post‑sales activities for enterprise accounts, driving acquisition, implementation, adoption, expansion, and escalation while building playbooks and mentoring the team. The remote role requires 5‑8 years of technical customer‑facing experience and strong AI‑driven workflow integration.
Senior Office Experience Manager at Pendo in New York, overseeing day-to-day office operations, vendor management, events, and new-hire onboarding while driving a welcoming workplace culture.
Senior Software Engineer (AI) at Pendo designs and ships AI-native features, including RAG pipelines and agentic workflows, from prototype to production. Owns model deployment, evaluation, and full‑stack delivery while partnering with product and design.
Staff Software Engineer (AI) at Pendo builds AI-native systems, RAG pipelines, and agentic workflows, partnering with product to deliver AI features.