GoFundMe is hiring a Principal, Policy Development to write clear, enforceable policy for its Trust & Safety team. This senior individual contributor role owns policy development, architecture, and calibration across fraud, identity, and content risk. The position is remote and reports to the Senior Director of Policy.
GoFundMe is hiring an Analyst II, Regulatory Reporting to join the Trust & Safety team. This role involves preparing Suspicious Transaction Reports, ensuring compliance with AML/CTF regulations, and collaborating across teams to protect donors and the platform.
GoFundMe is hiring a Technical Support Engineer II to support its Care team, handling technical questions, resolving escalated issues, and assisting nonprofit clients. The role involves bridging customers, care, and product/tech teams, owning customer experience for defects, and driving resolutions.
GoFundMe is hiring a Technical Support Engineer I to investigate, triage, and document technical issues in production. This role supports the GoFundMe Pro team and requires strong troubleshooting, communication, and collaboration skills. The position is remote within the United States.
